About The Role

Overall, Purpose of the Role

To deliver a gas and mechanical integrated service to the contract and to deliver continuous service and cost improvements through identification, promotion and implementation innovative systems, processes, procedure, and products.

Main Duties & Responsibilities of the Role

Customer Liaison

• To be the first point of contact for the management of OCS service delivery to clients relating to hard FM.
• Responsibility for ensuring due compliance to the contract specification and ensuring Helpdesk tasks are closed out on time.
  Health and Safety
• Manage the delivery of all agreed remedial /emergency and planned works to ensure the building offers a safe environment for all users.
• Act as Appointed Person with the necessary training undertaken
• Undertake and take responsibility for the Permit to Work system on site with regards to specialist contractors required under the Hard FM service stream
• Set a good example for others staff members, contractors and visitors.

Quality of Service Delivery

• Ensure that the work schedules are regularly reviewed to ensure best value for money and efficient delivery of services to our client requirements.
• Ability to anticipate problems and quickly find solutions to them
• Installation of fresh gas, mechanical and plumbing components and fittings
• Recommend replacement for old or faulty gas and plumbing components or fittings to the management
• Assist in forecasting requirements, creating a budget and scheduling expenses for the gas, plumbing and mechanical department
• Working in collaboration with the site team to formulate the best cost-effective solution to all problems
• Ensure that all gas, mechanical and plumbing gadgets & instruments are switched off after close of work daily and are maintained to the manufacturers specifications
• Fix and maintain plant and equipment on site in line with SFG20 recommendations
• Troubleshoot machine breakdowns and provide preventive maintenance services
• Supervise gas, plumbing and mechanical works when new projects are undertaken.
• Undertake PPM's as issued from the CAFM system and ensure they are closed out within the prescribed timescale
• Undertake reactive maintenance activities within the prescribed timescale (as detailed by the CAFM work order) to ensure the rectification times are met, whether temporary or permanent rectification
• Ensure that gas & mechanical system assets and equipment are maintained in good, safe working order so as to prevent disruption of services
• Work with the wider maintenance engineering team to ensure the asset register is kept up-to-date and accurate for each site
• Whilst carrying out the PPM activities, provide updates to the CAFM team in relation to the condition for each asset in order to inform the forward maintenance budget but also assist any lifecycle decisions which need to be taken to specific assets across the sites
  Educational Level
  
  Commercial Gas Ticket
• TPCP1A
• ICPN1
• CORT1
• COCN1 (OR CODNCO1)
• CDGA1
• CCP1
  Domestic Gas Ticket
• CCN1
• CKR1
• CPA1
• Plumbing, mechanical and gas experience in education/Commercial environment
• Appointed Person LV desirable or willing to work towards

Professional Qualifications

• Certification of Legionella Legislation / Responsible person.
• Membership, appropriate trade qualifications and recognition.
• IT Literate, MS Office/competent in the use of Excel, Power point.
  Experience
• Proven background in delivering a range of Maintenance (Plumbing, Gas & Heating) Services would be a pre-requisite.
• Experience of working in an Education environment
  
  Personal Characteristics/Attributes
• Excellent personnel, motivational and team building skills. High visibility with integrity and strong ethical values.
• An autonomous self-starter and well disciplined
• Customer focused with the ability to develop relationships quickly and good at networking
• Ability to prioritise and manage workload in a front line, sometimes reactive environment.

About You

About Us

OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.

Our 120,000 colleagues are on a mission to make people and places the best they can be by delivering innovative and award-winning facilities services, including cleaning, catering, hard services, pest control, security and facilities management. We're responsible for delivering the best experiences, practices, productivity, resilience and outcomes - taking care of the details, day in and day out, with discipline, consistency, and a non-acceptance of anything other than our best effort.