Comprehensive Welfare Services for Veterans & Families

Our case managers work in partnership with veterans and families to help people take back control of their lives.

These are some of the welfare issues we can support you with.

MONEY MANAGEMENT

• Having money troubles can be stressful. We’ll be by your side and guide you as you take positive steps to take back control of your finances.

EMPLOYMENT SUPPORT

• If you’re having trouble at work, we might be able to talk to your employer and help you work through any difficulties. If things are really not good at work, we can put you in touch with an external organisation such as Acas. They can give you free and impartial advice about your rights at work.

APPLYING FOR FINANCIAL BENEFITS

• If you’re having any difficulty applying for benefits, such as Carers allowance, Personal Independence Payment (PIP), or Universal Credit, we can provide information, guidance and support. We can also help if you are going through an appeals process for any of these benefits.

HOUSING DIFFICULTIES

• If the property you live in is not suitable for you, we could talk to you about your options. We could look at the possibility of helping you sort out a move. If you live in social housing, we can talk to the local council. If you rent privately, we might be able to talk to your landlord to see what can be done.

HOME VISITS

• If you find it difficult to leave your home for whatever reason, we might be able to visit you in your home. We might be able to visit you in the community, or attend appointments with you for housing, medical, benefits or other reasons.

GETTING OUT INTO THE COMMUNITY

• We can help you meet people in your local community, such as at breakfast clubs, veterans’ hubs, and similar events. We could also arrange for you to get involved with our Sport, Activity and Fellowship teams, who can help you find enjoyable sports and social activities with other veterans and families near you.

SUPPORT FOR FAMILIES

• Supporting families is just as important as supporting veterans. Our family case managers can support you in all the ways outlined above and they can provide that to you and your family. They will work closely with you to help you all overcome any challenges you may face.

PEOPLE FLEEING DOMESTIC ABUSE

• We work with local authorities to ensure they provide safe housing to people who are fleeing domestic abuse. It’s their legal duty to do this. A family case manager can work with you to ensure the safety of you and your children and signpost to specialist domestic abuse agencies, while still supporting and guiding you through other issues.

Who we help

At Help for Heroes, we passionately believe that every member of our Armed Forces community should have the opportunity to live well after service.

There are many challenges that can make transitioning from the military to civilian life tough. 

That's why we provide veterans with carefully tailored and holistic support for their physical and mental health, along with their welfare and social needs.

We’re here for anyone who’s served in our military. No matter where or when they served, or how long for. Whether they served in a conflict or not.

When life gets tough for a veteran, it can affect those around them. That's why we also support families.

And we help those who served under UK Command, such as civilians who worked as translators during the war in Afghanistan, and embedded journalists.

How we help

There are several strands to the support we offer.

Physical healthcare support. Our nurses and occupational therapists help ill and injured veterans get the treatment they need. A veteran's injury or illness doesn't need to be related to their time in service.

Mental health counselling. We have a team of mental health professionals who provide support carefully tailored to each veteran or family member who needs them. 

Financial grants. If a veteran has an injury or illness that’s making life difficult, we can provide grants to pay for home modifications, medical devices or access to care. During the cost-of-living crisis, we've helped veterans and their families facing financial challenges, meet the cost of food and energy bills.  

Sport and social activities. We run a wide range of sporting and social activities across the UK so veterans and families can spend time together, have fun and be active. Our sport sessions are inclusive and adaptive for people of all abilities. 

Welfare support. We help veterans and families who are struggling with their finances and living arrangements. This could include helping people work out what benefits they’re entitled to, or helping people apply for the War Pension. 

Recovery College. Our free online courses give people the knowledge and skills to make lasting improvements to key areas of their life. Courses cover topics such as financial well-being, pain management, nutrition, dealing with anger, and how to get a good night's sleep.

Because we know that families find the transition to civilian life tough, we offer widespread welfare, mental health and social support to families too.

We work closely with the UK Government, devolved administrations, local councils, and other military charities to deliver a more effective and efficient support network for our service leavers. 

If you or someone you know served and you think we can help, get in touch today. You’ve got nothing to lose, and everything to gain.