Management Level
F

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.

EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ.

Job Summary

This is a hybrid position based out of our Moorgate office, London, or Worthing office, Sussex.

The Relationship Lead is a critical role within the Group Procurement Team responsible for building strong relationships with both strategic suppliers and internal stakeholders ensuring alignment between business and procurement strategy. You will be at the heart of strategic relationship management - conducting quarterly business reviews, evaluating supplier performance, and compliance.

Working in step with Global Procurement Category Managers and Leads, SRM, Risk, Group Legal and senior stakeholders you will ensure supplier relationships align with category and business strategy, and objectives, delivering cost savings, innovation, and operational excellence.

This is a cross-functional role focusing on complex relationships, performance management, regular business reviews, engagement and collaboration, using initiative and a forward-thinking proactive approach that make a tangible difference through supplier innovation, risk assessment, and ensuring cost savings are realised.

If you're looking for a role where you can influence, innovate, and make your mark, this is a brilliant opportunity to do just that.

Roles and Responsibilities

• Support Global Category Managers and business stakeholders in implementing category and business strategies with key suppliers
• Develop and execute relationship strategies that identify and capitalise on value creating opportunities, enhance performance, drive operational excellence, effective cost control, deliver savings and foster innovation.
• Lead quarterly business reviews with suppliers and internal stakeholders balancing compliance and long-term relationship growth.
• Monitor and manage KPI's, ensure compliance with contract, client, and regulatory requirements.
• Support Supplier Risk Management and Category Teams to facilitate the completion of risk assessments ongoing risk management tasks and ESG requirements.
• Work closely with Category Managers, the supplier risk team, legal, and business leaders to align supplier relationships with long-term objectives.
• Act as an escalation point for supplier-related issues and serve as a key stakeholder in dispute resolution.
• Support category management teams in commercial negotiations and contract renewals if required

Skills, Capabilities and Attributes

• CIPS qualification is desirable
• At least 7 years' experience in a commercial role (e.g., Contract Management, Supplier Relationship Management, Category Management, Procurement).
• Proven ability to translate business needs into relationship management strategies that deliver tangible operational and commercial benefits.
• Strong contract management experience, including SLAs, KPIs, and supplier performance monitoring.
• Excellent influencing, problem solving and stakeholder management skills. Able to break down barriers of communication and facilitate action.
• Experience in supplier performance reporting, with proficiency in Excel and other reporting tools.
• Ability to analyse data to make informed recommendations to Category Managers and business to help in optimising procurement processes and making strategic decisions.
• Risk management mindset
• Highly organised, detail-oriented, and able to maintain a portfolio of complex suppliers and action items
• Strategic thinking, results-driven mindset
• Confident and commercially minded professional who thrives on building strong relationships, influencing at all levels, and driving strategic supplier engagement.
• A natural ability to collaborate, communicate and challenge the status quo to drive value.
• Ability to analyse, understand, and enforce contractual obligations while maintaining strong supplier relationships.
• Self starter and ability to take ownership and drive initiatives.

What We Offer

Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10%

All Employee Long Term Incentive Plan (LTIP) - Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit.

Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover.

Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform.

Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more.

Time Off - Typically 28 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing.

Winning together - Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed.

Learning & Development - Investment in LinkedIn Learning for all colleagues.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.

Transforming the retirement and pensions markets with leading administration and technology solutions.

Equiniti offers technology and administration services for complex shareholder, pension and employee schemes across public and private sectors.

Who We Work With
We provide services to a wide range of private and public organisations, including the UK Armed Forces Veterans pension scheme which we have continuously served since 1836.