In 1999 Cognizant started their Pega journey with its first banking customer. Fast forward to 2025 and Cognizant has earned the Pega's Global Elite Partner Distinction.

We are currently hiring a Senior Business Analyst to join one of our largest client but more importantly join our Cognizant Pega practice. If you have experience working as a BA on a Pega project or a keen interest in learning Pega- We would love to hear from you.

What can I expect in this role:

• Work closely with business stakeholder and end-users to understand and document business challenges, pain points and requirements.
• Maintain requirement backlog and keep it prioritized by working closely with business stakeholders.
• Build and maintain relationships with key stakeholders.
• Elicit and clearly document business and systems requirements in tools like JIRA, Pega Agile Studio in use-case or user story format.
• Identify improvement opportunities (proactive and reactive)
• Identify innovative ways to address business challenges and identify solutions to increase customer satisfaction.
• Act as a liaison between business and IT to assist or gather business requirements needed for system modifications, enhancement and implementations.
• Collaborate closely with developers to implement the requirements, provide necessary guidance to testers during QA process

What do I need to be successful?

• Proven experience working on large scale project as a Business Analyst
• Knowledge of Pega is highly desirable
• Knowledge of Business Process Modelling (Microsoft Visio is a plus)
• Knowledge of JIRA, writing user stories, use-cases
• Effective communication skills.
• Excellent problem-solving and analytical skills.
• Experience of working in Agile projects.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don't just dream of a better way - we make it happen.
• We take care of our people, clients, company, communities and climate by doing what's right.
• We foster an innovative environment where you can build the career path that's right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an IT and business process services company providing digital strategy, consulting, enterprise modernization, cloud and more for clients globally.