About Network Rail

🌟 Join Our Team at Network Rail! 🌟

Are you ready to make a difference in people's lives? At Network Rail, we connect passengers and freight customers, ensuring safe and efficient transportation across the country.

We're dedicated to building a diverse and inclusive organisation that reflects the passengers we serve. To achieve this, we're committed to becoming an open, diverse, and inclusive workplace, leveraging the skills and expertise of our talented workforce. Together, we strive to create a safe and accessible railway for everyone.

Investing in our people is key to enhancing the safety, reliability, and efficiency of our railway system. If you're passionate about making a meaningful impact, then this opportunity is for you!

About the team:

The team of approximately 50 people has a diverse range of skills and experience covering a number of national operational activities including:

• Professional Head for Control

• Operational Systems Team

• Disruption Response - Policing & BTP Relationship Management

• National Operating Centre#

• Contingency Planning

• Operational Security, Resilience and Integrated Emergency Management

Brief Description

• Duration: Permanent , full-time opportunity, flexible working patterns will be considered.
• Location: This role can be based in London Waterloo General Offices or Milton Keynes.
• Band & Salary: Band 1C £116,753 - £141,771 , All salaries offered are subject to experience and will be offered within the advertised salary range.

Are you a skilled and forward-thinking leader eager to shape operational success on a national scale? Do you excel in fast-paced, high-pressure settings where your strategic mindset, positive outlook, and decisive actions truly matter? If this sounds like you, we welcome you to join our team as the Director of Operational Delivery. This is a full-time, permanent role, with flexible working options available.

In this pivotal role, you will be at the forefront of operations delivery, leading the National Operations Centre's to effectively communicate, coordinate, and implement crisis management arrangements across the railway industry. You will act as the professional head of control for Network Rail driving excellence in train service management and recovery, command and control and incident management. The role also leads on operational security and resilience, acts as the key partner for the British Transport Police (BTP), oversees the operational systems team and national events and exercising.

About the role (External)

Who are we looking for?

We are looking for a results-oriented, forward-thinking professional who demonstrates emotional intelligence, inclusivity, and dynamism. A natural leader and collaborator, you will bring innovation and expertise to help shape the future of our operations, ensuring the safety and efficiency of the nation's railway network as we transition towards GBR.

Essential criteria:

• Member of a relevant of body i.e., Institution of Railway Operators. or equivalent experience
• Significant experience of Operational delivery in a transport environment.
• Extensive understanding of rail industry operations at senior management level, including understanding the role of parties such as Department for Transport (DfT), British Transport Police (BTP), Office of Rail and Road (ORR) and Rail Safety and Standards Board (RSSB).
• Experience of delivery of strategic change programmes in the construction and/or rail industry
• Strong commercial focus and financially astute.
• Excellent communication skills with demonstrable delivery of leadership and behavioural change within a large organisation.
• Proven experience in service delivery for the passenger and freight customer.
• Significant experience in leading, managing and developing people including within an operational environment.
• Proven ability to influence decision making and build cross functional and cross company relationships
• Excellent organisation, communication, interpersonal and report writing skills
• Thorough knowledge/understanding of the railway industry, and the impact of crime on safety and performance.
• Significant successful experience of leading response to an organisation or industry wide crisis

How to apply (External)

Closing date: 29th April 2025 . On occasions, we may need to close the advert early based upon application volumes. Late applications may not be accepted.

Next Steps: There is a two-stage interview process for the role. The first stage will be held on the 7th & 8th of May 2025. For those candidates that move forward in the process a second interview will be held, along with a presentation on the 22nd of May.

Contact: If you have any questions or require any reasonable adjustments, please contact RecruitmentSupport@networkrail.co.uk and ensure that you have the IREC number (IRC2312280) ready as you will be asked for this.

Some of our great benefits:

🌍 Flexible/hybrid working arrangements considered.

🌞 Generous annual leave (28 days plus statutory days), with the option to buy/sell days.

🎁 Discounts at stations with your Network Rail pass.

Defined benefit pension scheme

🚂 75% subsidy on train tickets.

🎟 Interest-free travel loan for train and car park season tickets.

🕊 Volunteer leave to make a positive impact.

Plus, more....

Network Rail operates, maintains and develops Britain's railway infrastructure managing 20,000 miles of track, 30,000 bridges, tunnels and viaducts and thousands of signals, level crossings and stations.