Reporting to the CIO, the Programme Manager will be responsible for the delivery and supporting the design of the Business and IT Change programmes and projects of work within the Marlowe Environmental Services Group. This will be achieved by working with and through others to implement the programmes and projects. This role is hands on and requires the ability to work across the MES Group, plan, manage and implement change within minimal disruption to the MES business operations.

Requirements

Key Responsibilities

• Define, develop, and deliver the Business and IT Change Programme aligned with MES strategy.
• Ensure all projects support strategic objectives and deliver on time, within scope and budget.
• Manage project interdependencies and overall programme performance, including KPIs and ROI.
• Lead and develop a high-performing team of Project Managers and Business Analysts.
• Act as the primary liaison for senior leaders, providing visibility into project progress and goals.
• Collaborate across MES to ensure successful project delivery and smooth transition to business as usual.
• Implement a consistent Change framework and governance model across the MES Group.
• Maintain and escalate programme-level risks and issues as needed.
• Build and manage relationships with internal and external stakeholders.
• Adapt resources and priorities based on programme needs and forecast future demand.
• Work closely with Development, Test, and Technical teams to ensure efficient project execution.
• Support senior decision-making and resolve conflicts that impact delivery.

Person Specification

Experience

• Proven success in leading large-scale, complex Business and IT Change programmes in fast-paced environments.
• Experience delivering technical programmes including SaaS and Cloud solutions.
• Strong stakeholder engagement and influencing at senior levels.
• Skilled in managing cross-functional teams across diverse business areas.
• Knowledge of programme and project methodologies (Prince2, APM, MSP, Agile).
• Commercially aware, with a focus on operational excellence.

Skills & Competencies

• Strong leadership with clear, calm, and concise communication.
• Excellent analytical and problem-solving skills.
• Budget management expertise.
• Knowledge of Data and GDPR compliance.
• Ability to perform under pressure in dynamic settings.
• Energetic, driven, and committed to MES Group's success.

Qualifications

• Bachelor's or Master's degree in IT, Computer Science, Business Management, or related field.
• Relevant professional certifications.

Benefits

• Salary up to £75,000 per annum depending on experience
• Free parking
• Royal London Pension
• Mental Health & Well-being Scheme
• Employee Recognition Scheme
• Paid Recommend a Friend Scheme (up to £2000* for successful referrals)
• My Marlowe Rewards including access to a GP

If you're ready to join a winning team and advance your career, we'd love to hear from you!

Built on Sustainability, Trust, Accountability, Respect, Safety

We pride ourselves in delivering the best Water Treatment, Water Hygiene, Air Quality and Asbestos testing solutions across the UK and the Republic of Ireland. We’re building a flexible, diverse and inclusive place to work. One that reflects the world we live in and the customers and communities we support – offering first class training and the skills needed for the future.

We are the UK's leading water treatment, water hygiene, air hygiene and asbestos specialist. We work on the best water treatment, hygiene and asbestos jobs because we employ the best people. Our diverse and talented team brings peace of mind to customers ensuring our commitment to compliance, sustainability, quality and excellence.