Account Manager

OCS UK & Ireland is a leading facilities management company with a turnover of £2bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best that they can be.

This role sits within our Technical Services division that provides  services to a wide range of prestigious clients.

OCS has an ambition to become an ‘Employer of choice’ in our sector and are proud to invest in our colleague’s personal and professional development. OCS provides our colleagues with opportunities to gain qualifications through funded development programmes that are aligned to the knowledge, skills and behaviours attached to their role.

Key Responsibilities:
 
• Ensure that all works are delivered to the contract specifications/SLAs and provide technical and operational support to direct reports.
• Promote the completion quality and H&S checks to ensure works are being completed in line with the program, specification and CPP.
• Work closely with the Account Director, to assist with the development and improve technical knowledge and impart personal site/engineering knowledge of the Clients property portfolio.
• Developing and maintaining strong relationships with clients, relevant stakeholders, staff, and external bodies to aid business development and retention.
• Provide technical support to business development functions as and when required.

Key Hiring Criteria
 
• Candidates must be either academically or professionally qualified within an Engineering discipline.
• The candidate must have some Management experience 
• Hold a relevant H&S qualification for the position (IOSH, SMSTS).
• Excellent communication skills including presentation and written report writing.
• Good IT skills, including advanced Excel.

Our 120,000 colleagues are on a mission to make people and places the best they can be by delivering innovative and award-winning facilities services, including cleaning, catering, hard services, pest control, security and facilities management. We're responsible for delivering the best experiences, practices, productivity, resilience and outcomes - taking care of the details, day in and day out, with discipline, consistency, and a non-acceptance of anything other than our best effort.